Privacy Policy

Introduction

Formula Finder Pro LLC ("FormulaFinder," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or contact us, we may collect:

• Name and email address
• Profile information you choose to provide
• Communication preferences
• Messages you send through our support channels

Usage Data

We automatically collect certain information when you use the Service, including:

• Device type, operating system, and browser information
• IP address and general location data
• App usage patterns and feature interactions
• Crash reports and performance data

Photos and Images

When you upload reference photos for hair color formula creation, we process these images to provide our Service. Images are used solely for generating formulas and are not shared with third parties for marketing purposes.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate hair color formulas based on your inputs
• Save your formulas, collections, and preferences to your account
• Communicate with you about updates, support, and promotional offers
• Monitor usage trends and analyze how the Service is used
• Detect, prevent, and address technical issues

Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate the Service (e.g., hosting, analytics, AI processing)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your data

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you wish to delete your account, please contact us at support@formulafinderpro.com and we will delete your data within 30 days, unless we are required to retain it by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@formulafinderpro.com.

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing them with any personal information.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.